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Our Structure and Approach

FNB forms part of the FirstRand Banking Group (FirstRand Limited), headed up by CEO Sizwe Nxasana

FirstRand Limited’s various companies and divisions are involved in a host of financial services. From retail, corporate, investment and merchant banking to short-term insurance, life insurance, employee benefits, health insurance and asset management, FirstRand is a major player in the financial services industry.

Ownership and Operating structure

For more information see FirstRand’s annual report.

Segment approach
We employ market segmentation in managing our business and provide services customised to the diverse needs of our clients. Segmentation involves grouping the market into different components according to similar characteristics, such as the income an individual earns or the size of a company’s turnover. The different segments are serviced by the following product houses:

Segment Bubble

Branch network
FNB’s branch banking network is generally segmented according to South Africa’s provincial boundaries, except for Gauteng, KwaZulu Natal, the Northern Cape and Free State. Each province has a dedicated management team.

For more information and to access our branch locater, please click here.