Pride begins with taking pride in what you do and the contribution you make. It’s about having a real sense of belonging to and contributing to a great company, a caring and diverse community and a miraculous country – without being boastful or arrogant.

Respect is about respecting yourself and earning the respect of others. It cannot be demanded, and manifests itself in the regard you show for the feelings, rights and abilities of others – even if these are different from your own

This value encourages us to deal with work and life responsibly. Accountability is being able to account for our own actions and having the courage to be answerable for them. In FNB’s owner-manager culture, we never walk away from problems.

Innovation is about coming up with new ideas. FNB employees should feel empowered to innovate, because we value and nurture new ideas. All FNB employees play a part in creating an environment that is conducive to innovation.

Ubuntu is about having a sense of community, connectedness and unity of purpose, grounded in trust and humanity. It’s about having compassion for our colleagues, partners, community and ourselves. Ubuntu helps us build a unified organisation where one business unit cannot win at the expense of another business unit.